Epilepsy Neurology Practice Assistant II – Hybrid Role

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical, dental, vision coverage

403(b) retirement plan

Job summary

The Brigham and Women’s Hospital, Inc. is seeking a friendly, organized Practice Assistant II to join the Neurology Epilepsy team in a hybrid schedule. You will support patients, providers, and clinical staff across scheduling, registration, and billing processes in a specialized neurological care setting.

This role emphasizes patient experience, administrative operations, and collaboration with clinicians to ensure smooth practice operations and high-quality patient care.

Qualifications

• High school diploma or equivalent.
• 2–3 years of office experience required.
• CMAA certification preferred.
• Proficiency in Microsoft Office Suite and familiarity with standard office procedures and technology.

Responsibilities

• Serve as a key point of contact for patients, providing a welcoming and professional experience throughout scheduling, check-in, and check-out.
• Coordinate patient appointments, maintain accurate scheduling records, answer incoming calls, and respond to patient inquiries.
• Process patient billing forms, scan documentation into EMRs, and request medical records and lab results as needed.
• Manage patient communications related to prior authorizations, provider questions, prescription refills, and test results.

Skills

Office experience 2-3 years

MS Office proficiency

Strong communication

Organizational skills

Education

CMAA certification (preferred)

Tools

Microsoft Office Suite

Job description

The Brigham and Women’s Hospital, Inc. is seeking a friendly, organized Practice Assistant II to join the Neurology Epilepsy team in a hybrid schedule. You will support patients, providers, and clinical staff across scheduling, registration, and billing processes in a specialized neurological care setting.

This role emphasizes patient experience, administrative operations, and collaboration with clinicians to ensure smooth practice operations and high-quality patient care.