Neurosurgery Practice Assistant II (Hybrid)

Brigham and Women's Hospital; South Weymouth (MA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Brigham and Women's Hospital in Boston is seeking an administrative assistant to support clinical service operations. The role combines administrative and basic clinical duties, including scheduling, check-in, check-out, and handling patient records under general supervision.

The position requires 2–3 years of office experience and a high school diploma. You may serve as a Super User for scheduling, registration, and billing systems, with potential for more advanced tasks after training.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Skills

Office suite

Time management

Telephone handling

Written communication

Multi-tasking

Education

High School Diploma or equivalent

Tools

None

Job description

Brigham and Women's Hospital in Boston is seeking an administrative assistant to support clinical service operations. The role combines administrative and basic clinical duties, including scheduling, check-in, check-out, and handling patient records under general supervision.

The position requires 2–3 years of office experience and a high school diploma. You may serve as a Super User for scheduling, registration, and billing systems, with potential for more advanced tasks after training.