Neurosurgery Practice Coordinator

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Brigham and Women's Hospital is seeking a detail-oriented Practice Assistant to join the Neurosurgery Tumor team. You will coordinate patient care, support physicians, and help manage clinic operations in a fast-paced, collaborative setting.

This role emphasizes patient-first service, effective scheduling in Epic, and meticulous record-keeping, with opportunities to grow within a specialized neurosurgery program.

Qualifications

• High school diploma or equivalent.
• 2–3 years of office experience; healthcare or customer service background preferred.
• Proficient with Microsoft Office; Epic scheduling/registration experience is a plus.
• Strong communication, organization, multitasking and time-management skills.
• Patient-first mindset and professional, compassionate demeanor.

Responsibilities

• Serve as primary contact for patients; respond to inquiries and coordinate updates.
• Schedule visits, testing, procedures and preoperative appointments in Epic.
• Coordinate surgical scheduling and prep with clinical teams.
• Verify demographics, insurance eligibility, referrals and authorizations.
• Assist physicians with calendars, meetings, travel, and reimbursements.
• Prepare patient charts and maintain confidential electronic records.
• Act as Epic resource for scheduling, registration and billing guidance.

Skills

Microsoft Office

Communication

Organization

Time management

Customer service

Education

High school diploma or equivalent

Tools

Epic

Job description

Brigham and Women's Hospital is seeking a detail-oriented Practice Assistant to join the Neurosurgery Tumor team. You will coordinate patient care, support physicians, and help manage clinic operations in a fast-paced, collaborative setting.

This role emphasizes patient-first service, effective scheduling in Epic, and meticulous record-keeping, with opportunities to grow within a specialized neurosurgery program.