Neurosurgery Front Desk Specialist | Patient Concierge & Admin

Gadsden Regional Medical Center; Gadsden (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

401(k) with company match

Career development

Licensure reimbursement

Student loan assistance

Rewards and recognition

Collaborative culture

Pet insurance (optional)

Job summary

Gadsden Regional Medical Center is seeking a receptionist to warmly welcome patients and visitors, manage the front desk, answer calls, and provide essential administrative support. The role emphasizes professional communication, organization, and a courteous, confidential approach in a busy healthcare setting.

The position supports a collaborative team and requires 0-2 years of customer service or office administration experience, with proficiency in Microsoft Office.

Qualifications

• 0-2 years of customer service or office administration experience required
• Proficiency with Microsoft Office Suite and basic computer skills
• Ability to maintain confidentiality and support a welcoming front desk

Responsibilities

• Greet and assist patients, visitors, and staff at the front desk
• Answer and route phone calls with courteous, accurate communication
• Direct visitors and manage inquiries to the appropriate department
• Perform clerical duties such as filing and routine correspondence
• Maintain a clean, organized reception area and monitor supplies
• Schedule appointments and coordinate meetings as needed
• Contribute to special projects and additional administrative tasks

Skills

Customer service

Office administration

Microsoft Office

Communication

Confidentiality

Job description

Gadsden Regional Medical Center is seeking a receptionist to warmly welcome patients and visitors, manage the front desk, answer calls, and provide essential administrative support. The role emphasizes professional communication, organization, and a courteous, confidential approach in a busy healthcare setting.

The position supports a collaborative team and requires 0-2 years of customer service or office administration experience, with proficiency in Microsoft Office.