Front Desk & Patient Experience Specialist

Community Health Systems; Dothan (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Dothan Surgical Services is seeking a Receptionist to warmly welcome patients, visitors, and staff while managing front desk operations with professionalism. You will handle inquiries, direct visitors, and provide administrative support to maintain an organized facility.

Qualifications include 0-2 years of customer service or office administration, proficiency in Microsoft Office, and a commitment to confidentiality.

Qualifications

• 0-2 years of customer service or office administration experience required.
• Proficient in Microsoft Office Suite and basic computer applications.
• Ability to maintain confidentiality and adhere to privacy standards.
• Excellent verbal and written communication skills.

Responsibilities

• Greets and welcomes patients, visitors, and staff, directing them appropriately.
• Answers, screens, and transfers calls to the correct department.
• Responds to inquiries promptly and professionally.
• Performs general clerical duties: filing, copying, and routine correspondence.
• Maintains a clean, organized reception area for a positive first impression.
• Manages scheduling tasks, appointments, and meeting coordination as needed.
• Monitors and replenishes office supplies; supports special projects.

Skills

Communication

MS Office

Organization

Confidentiality

Tools

Microsoft Office Suite

Job description

Dothan Surgical Services is seeking a Receptionist to warmly welcome patients, visitors, and staff while managing front desk operations with professionalism. You will handle inquiries, direct visitors, and provide administrative support to maintain an organized facility.

Qualifications include 0-2 years of customer service or office administration, proficiency in Microsoft Office, and a commitment to confidentiality.