Neurosurgery Front Desk: Patient Registration & Scheduling

bannerhealth; Mesa (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

Banner Health is seeking a Customer Experience Representative in Mesa, AZ to help manage patient flow, verify insurance, collect liabilities, and schedule appointments. The role emphasizes strong communication, attention to detail, and ability to work in a fast-paced environment.

Responsibilities include data entry, posting payments, and assisting patients with financial guidance and appropriate resources to maximize reimbursement. This is a day shift role with collaboration across care teams.

Qualifications

• High school diploma or GED.
• Experience in patient financial services or insurance processes is preferred.
• Ability to multitask with minimal supervision.

Responsibilities

• Check in/out patients and schedule appointments.
• Verify insurance eligibility and benefits.
• Collect patient liabilities and explain payment options.
• Enter payments and reconcile daily transactions.
• Schedule visits and ensure patient readiness for visits.

Job description

Banner Health is seeking a Customer Experience Representative in Mesa, AZ to help manage patient flow, verify insurance, collect liabilities, and schedule appointments. The role emphasizes strong communication, attention to detail, and ability to work in a fast-paced environment.

Responsibilities include data entry, posting payments, and assisting patients with financial guidance and appropriate resources to maximize reimbursement. This is a day shift role with collaboration across care teams.