Neurosurgery Care Coordinator: Patient Scheduling & Support

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 36,396 - 51,646; Full time

Job summary

The University of California - Los Angeles Health is hiring a full-time Administrative Assistant in the Department of Neurosurgery. This position requires coordination of care and administrative tasks to support patients and families. Responsibilities include managing patient calls, scheduling appointments, preparing necessary documentation, and assisting with insurance processes.

The ideal candidate should demonstrate adaptability, strong communication skills, and proficiency with Microsoft Office applications. Familiarity with medical billing and office policies is preferred.

Qualifications

• High degree of adaptability in a fast-paced environment.
• Ability to prioritize and manage multiple assignments effectively.
• Basic knowledge of physician office policies and procedures.
• Strong relationship-building skills with medical personnel.
• Independent and proactive in completing assignments.

Responsibilities

• Coordinate patient care and provide support for families.
• Answer and triage patient phone calls effectively.
• Schedule clinic appointments and manage office workflow.
• Prepare charts and documents for clinic visits.
• Assist with obtaining insurance pre-certifications.

Skills

High degree of adaptability

Skill in prioritizing assignments

Knowledge of physician office policies

Ability to maintain cooperative relationships

Skill in working independently

Familiarity with patient policies

Knowledge of billing procedures

Verbal and composition skills

PC and software skills

Ability to communicate with diverse backgrounds

Independent decision-making

Tools

Microsoft Word

Microsoft Outlook

Excel

Windows

Job description

The University of California - Los Angeles Health is hiring a full-time Administrative Assistant in the Department of Neurosurgery. This position requires coordination of care and administrative tasks to support patients and families. Responsibilities include managing patient calls, scheduling appointments, preparing necessary documentation, and assisting with insurance processes.

The ideal candidate should demonstrate adaptability, strong communication skills, and proficiency with Microsoft Office applications. Familiarity with medical billing and office policies is preferred.