Neurology Clinic Administrative Assistant

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Los Angeles seeks an Administrative Assistant 3 to support the Neurology clinic. The role will manage patient scheduling across Neurology specialty programs, coordinate insurance verification and patient information updates, and assist with complex care coordination needs.

You will serve as a primary contact for patients, providers, and clinical teams, support clinical workflows, respond to patient inquiries, coordinate referrals and outside services, and prepare medical

Qualifications

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive relationships with faculty, staff, administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Strong verbal communication skills to convey complex problems clearly.
• Ability to interact diplomatically and sympathetically with a patient population of varying health levels.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Manage patient scheduling across Neurology specialty programs.
• Coordinate insurance verification and update patient information.
• Assist with complex care coordination needs.
• Serve as a key point of contact for patients, providers and clinical teams.
• Support clinical workflows, respond to patient inquiries, coordinate referrals and outside services.
• Prepare medical documentation and provide general administrative support to ensure efficient clinic operations and a positive patient experience.

Skills

Setting priorities

Relationship building

Managing competing demands

Verbal communication

Diplomatic interaction with patients

Coverage for clinics

Job description

UCLA Health in Los Angeles seeks an Administrative Assistant 3 to support the Neurology clinic. The role will manage patient scheduling across Neurology specialty programs, coordinate insurance verification and patient information updates, and assist with complex care coordination needs.

You will serve as a primary contact for patients, providers, and clinical teams, support clinical workflows, respond to patient inquiries, coordinate referrals and outside services, and prepare medical