Neurosurgery Administrative Ops Lead

Tufts Medicine; Boston (MA); On-site; USD 34,000 - 42,000; Full time

Job summary

Tufts Medicine is seeking an experienced administrative coordinator to support program operations, reporting, and daily tasks. The role focuses on organizing resources and serving as a liaison to internal and external teams.

You will work with leadership to improve service outcomes, manage scheduling, payroll, budgeting, front desk operations, and revenue processes, while ensuring compliant, patient-centered workflows.

Qualifications

• Two years of administrative experience.
• Preferred: high school diploma and five years in healthcare admin.
• Bilingual abilities are a plus.

Responsibilities

• Improve service outcomes by guiding improvement opportunities aligned with hospital mission.
• Manage day-to-day functions: budget, payroll, staffing, scheduling, front desk, revenue.
• Serve as primary clerical contact for the program, handling timesheets and billing.
• Develop workflows with clinical and admin teams to boost efficiency.
• Coordinate staffing based on volume to ensure uninterrupted patient care.
• Analyze data to inform decisions and program performance.
• Facilitate internal/external communications and policy updates.

Skills

Computer literacy

Customer service

Interpersonal skills

Tact

Business acumen

Data analysis

Organizational skills

Prioritization

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Learning new apps

Job description

Tufts Medicine is seeking an experienced administrative coordinator to support program operations, reporting, and daily tasks. The role focuses on organizing resources and serving as a liaison to internal and external teams.

You will work with leadership to improve service outcomes, manage scheduling, payroll, budgeting, front desk operations, and revenue processes, while ensuring compliant, patient-centered workflows.