Neuroscience Front Desk & Patient Concierge

NorthShore University HealthSystem; Arlington Heights (IL); On-site; USD 25,320 - 36,713; Full time

Benefits offered by this job

Premium pay for eligible employees

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Visa Sponsorship Available for specific roles

Job summary

NorthShore University HealthSystem is seeking a Medical Office Receptionist in Arlington Heights to provide excellent customer service to patients and visitors. Responsibilities include greeting patients, managing phone calls, scheduling appointments, and maintaining office operations. The ideal candidate will have a high school diploma and at least one year of customer service experience, with preferred knowledge of medical terminology.

Join a supportive team environment with benefits such as premium pay, growth opportunities, and various healthcare options.

Qualifications

• High school diploma or equivalent work experience.
• One year of customer service experience or public interaction required.
• Knowledge of medical terminology preferred.
• Proficient computer skills.

Responsibilities

• Greets incoming patients and visitors providing hospitable customer service.
• Receives and forwards telephone calls.
• Registers new patients and schedules appointments.
• Collects co-pays and balances, makes follow-up appointments.
• Responds to patient and visitor inquiries.
• Performs various clerical duties.
• May assist with medical records and clinical personnel.

Job description

NorthShore University HealthSystem is seeking a Medical Office Receptionist in Arlington Heights to provide excellent customer service to patients and visitors. Responsibilities include greeting patients, managing phone calls, scheduling appointments, and maintaining office operations. The ideal candidate will have a high school diploma and at least one year of customer service experience, with preferred knowledge of medical terminology.

Join a supportive team environment with benefits such as premium pay, growth opportunities, and various healthcare options.