Patient Experience Associate – Medical Office (Mon–Fri)

Endeavor Health; Arlington (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Wellness Program Savings Plan

Free Parking

Medical, Dental, and Vision options

Job summary

Endeavor Health in Arlington Heights, IL is seeking a Medical Office Receptionist to greet patients, manage check-in, schedule appointments, and support front-desk operations at the designated site.

The ideal candidate has at least one year of customer service experience, basic knowledge of medical terminology, and solid computer skills. Flexible hours and travel to other locations are part of the role, with benefits including premium pay, tuition reimbursement, and health plan options.

Qualifications

• One year of customer service work experience or interaction with the public required.
• Knowledge of medical terminology preferred.
• Proficient computer skills with common software.

Responsibilities

• Greet incoming patients and visitors at reception.
• Register new patients and schedule appointments for providers and services.
• Collect co-pays and balances; follow up on appointments as needed.
• Answer and relay telephone calls per protocol.
• Maintain neat, professional waiting and work areas.
• Order supplies for the work area as needed.

Skills

Customer service

Medical terminology

Proficient computer skills

Education

High school diploma

Tools

Office software

Job description

Endeavor Health in Arlington Heights, IL is seeking a Medical Office Receptionist to greet patients, manage check-in, schedule appointments, and support front-desk operations at the designated site.

The ideal candidate has at least one year of customer service experience, basic knowledge of medical terminology, and solid computer skills. Flexible hours and travel to other locations are part of the role, with benefits including premium pay, tuition reimbursement, and health plan options.