Neurology Practice Assistant II - Hybrid & EPIC Pro

massgeneralbrigham; Boston (MA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham seeks an experienced administrative professional to support Neurology practice operations at 15 Parkman Street. You will handle scheduling, check-in/out, and patient communication in a fast-paced, team-based environment.

Responsibilities include EPIC scheduling and billing data entry, preparing patient records, and coordinating with clinicians to ensure smooth patient flow. A high school diploma and 2–3 years office experience are required; hybrid schedule, paid benefits

Qualifications

• Proficiency with Office Suite and standard office procedures.
• Experience managing phone calls, scheduling, and records.
• Ability to handle patient inquiries and maintain confidentiality.
• Familiarity with EPIC scheduling, registration and billing is a plus.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, check-in/out, and answer calls.
• Process patient billing forms and scan documents to patient record.
• Handle, screen and communicate messages related to authorizations and results.
• Provide EPIC scheduling training and support to others.

Skills

Office experience

Time management

Communication

Education

High School Diploma

Tools

EPIC

Job description

Mass General Brigham seeks an experienced administrative professional to support Neurology practice operations at 15 Parkman Street. You will handle scheduling, check-in/out, and patient communication in a fast-paced, team-based environment.

Responsibilities include EPIC scheduling and billing data entry, preparing patient records, and coordinating with clinicians to ensure smooth patient flow. A high school diploma and 2–3 years office experience are required; hybrid schedule, paid benefits