Neurology Patient Care Coordinator

Johns Hopkins University; Baltimore (MD); On-site; USD 47,566,000 - 84,530,000; Full time

Job summary

Johns Hopkins Sleep Center at Howard County General Hospital is seeking a Patient Service Coordinator/MA to provide friendly, confidential assistance and ensure a positive patient experience.

The role handles scheduling, pre-registration, check-in/out, data entry, and coordination across departments, with duties spanning clinical support and patient communications in a team environment.

Qualifications

• High school diploma or equivalent; Medical Assistant certification required.
• Minimum 1 year of customer service experience.
• Completion of an accredited Medical Assistant training program.
• Current CPR certification required.

Responsibilities

• Schedule patients for laboratory tests and appointments.
• Register patients and collect demographic and insurance information.
• Explain costs and guide patients to resources.
• Maintain patient charts and HIPAA-compliant records.
• Assist with pre-registration, check-in, and check-out processes.

Skills

Patient communication

Team collaboration

Customer service

Attention to detail

Education

High school diploma

Medical Assistant certification

CPR certification

Tools

EHR systems

HIPAA compliance understanding

Job description

Johns Hopkins Sleep Center at Howard County General Hospital is seeking a Patient Service Coordinator/MA to provide friendly, confidential assistance and ensure a positive patient experience.

The role handles scheduling, pre-registration, check-in/out, data entry, and coordination across departments, with duties spanning clinical support and patient communications in a team environment.