Cardiology Patient Care Coordinator & Medical Assistant

The Johns Hopkins University; Timonium (MD); On-site; USD 23,000 - 41,000; Full time

Job summary

The Johns Hopkins University is seeking a Patient Service Coordinator / Medical Assistant for Johns Hopkins at Greenspring Station. The role focuses on delivering friendly, confidential patient assistance, maintaining accurate records, and expediting scheduling and check-in/out within a team environment.

Responsibilities include scheduling tests, coordinating multi-department visits, handling pre-registration, and assisting with insurance and pre-certifications.

Qualifications

• High school diploma or GED with CMA/AAMA/RMA/AMT/NAHP certification required.
• 1 year of customer service experience preferred.
• Additional education may substitute for required experience per policy.

Responsibilities

• Provide friendly, confidential assistance to patients to ensure a positive experience.
• Maintain accurate patient information and expedite scheduling, pre-registration, check-in and check-out.
• Schedule laboratory tests, exams and consultations; inform patients about preparation.
• Coordinate visits across departments; verify demographics and insurance information.
• Assist with insurance verification, pre-certifications, and patient cost discussions; arrange transportation if needed.

Skills

Customer service

Communication

Education

High school diploma or GED

Medical Assistant certification (CMA/AAMA/RMA/AMT/NAHP)

Job description

The Johns Hopkins University is seeking a Patient Service Coordinator / Medical Assistant for Johns Hopkins at Greenspring Station. The role focuses on delivering friendly, confidential patient assistance, maintaining accurate records, and expediting scheduling and check-in/out within a team environment.

Responsibilities include scheduling tests, coordinating multi-department visits, handling pre-registration, and assisting with insurance and pre-certifications.