Neurology Front Office & Financial Counselor

Banner Health; Scottsdale (AZ); On-site; USD 22,000 - 36,000; Full time

Job summary

Banner Health seeks an experienced Front Office PFS Representative for Neurology at the Scottsdale Health Center. You will coordinate patient registrations, verify insurance, obtain authorizations, and provide financial counseling to patients and families to ensure smooth care access.

The role requires attention to detail, customer-service excellence, and ability to navigate complex payer requirements in a fast-paced clinical setting.

Qualifications

• Requires knowledge of medical terminology and insurance/payor types.
• Experience in hospital Patient Registration/Financial Services preferred.
• Minimum three years of diversified experience in healthcare registration/financial services.

Responsibilities

• Pre-registration and registration processing.
• Verify insurance coverage and obtain authorizations throughout treatment.
• Provide financial counseling to patients and families.
• Assist patients with coverage gaps via alternative funding options.
• Serve as liaison between patient, PFS dept and payer to improve receivables.

Skills

Insurance verification

Registration processing

Financial counseling

Authorizations

Education

Associate’s Degree in healthcare administration

Job description

Banner Health seeks an experienced Front Office PFS Representative for Neurology at the Scottsdale Health Center. You will coordinate patient registrations, verify insurance, obtain authorizations, and provide financial counseling to patients and families to ensure smooth care access.

The role requires attention to detail, customer-service excellence, and ability to navigate complex payer requirements in a fast-paced clinical setting.