Neurology Referral Coordinator – Scottsdale

Banner University Medical Group

Scottsdale, Phoenix (AZ, AZ)

On-site

USD 40,000 - 55,000

Full time

3 days ago

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Job summary

Banner Health in Scottsdale seeks a Referral Specialist in Neurology to coordinate referrals for specialty services and diagnostic testing within a primary care practice. You will be the main contact between patients, providers, and insurers, ensuring timely scheduling and payer authorization.

This role emphasizes organization, attention to detail, and a patient-focused approach. You will track referrals at 30/60/90 day intervals, help close care gaps, and support the care journey across Banner

Qualifications

High school diploma/GED or equivalent.
1 year of direct patient interaction/experience.
Knowledge of HIPAA regulations.
Strong customer service focus and problem solving.
Effective verbal and written communication and prioritization.

Responsibilities

Schedules appointments for specialty physician services and diagnostic testing as requested by providers.
Liaises between patients, providers and staff for referral and follow-up needs.
Provides information needed for payor authorization and referrals prior to services.
Tracks referrals at 30/60/90 day intervals and follows up if appointments are not kept.
Uses medical terminology and stays updated on insurance regulations and payor sources.
Collaborates with outside referral sources and community resources.