Neurology Clinic Admin & Scheduling Specialist

Massachusetts General Hospital; Boston (MA); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan

Tuition reimbursement

Résumé du poste

Mass General Brigham's Neurology Department in Boston is seeking a full-time Practice Assistant II to join our team. This onsite role supports daily practice operations, including patient scheduling, registration, and administrative coordination to ensure a welcoming and organized patient experience.

Responsibilities include scheduling, managing provider calendars, handling calls, processing billing forms, coordinating medical records, and assisting with training on scheduling and billing

Qualifications

• High school diploma or equivalent.
• 2-3 years of office experience.
• Proficiency in Microsoft Office Suite and general office procedures.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with the ability to prioritize and manage multiple responsibilities.
• Ability to handle patient inquiries, resolve routine issues, and maintain accurate records.
• Comfortable working in a fast-paced, patient-focused environment.

Responsabilités

• Greet and assist patients, providing a positive experience during check-in and check-out.
• Schedule appointments, manage provider calendars, and maintain accurate appointment records.
• Answer incoming calls, respond to inquiries, and direct messages appropriately.
• Maintain patient records, scan documents, and process billing forms and co-payments.
• Coordinate medical records, laboratory results, prescription refill requests, and prior authorization inquiries.
• Support daily administrative operations, including correspondence, filing, and document management.
• Serve as a resource for scheduling, registration, and billing systems, assisting with training as needed.
• Assist with more complex scheduling needs, including surgical scheduling and provider schedule adjustments, as appropriate.

Connaissances

Communication

Customer service

Interpersonal skills

Formation

High school diploma or equivalent

Outils

Microsoft Office Suite

Description du poste

Mass General Brigham's Neurology Department in Boston is seeking a full-time Practice Assistant II to join our team. This onsite role supports daily practice operations, including patient scheduling, registration, and administrative coordination to ensure a welcoming and organized patient experience.

Responsibilities include scheduling, managing provider calendars, handling calls, processing billing forms, coordinating medical records, and assisting with training on scheduling and billing