Neurology Administrative Assistant - Hybrid (1 Remote Day)

Beth Israel Lahey Health; Burlington (VT); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative assistant in Burlington, VT. The role is primarily in-office with the possibility to work one day per week remotely after training, supporting the department and hospital operations.

Responsibilities include answering calls, scheduling, clerical tasks, patient data management, and coordinating with multiple departments to ensure smooth patient flow. Prior office experience and basic computer skills are required.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience preferred.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answer and screen telephone calls; greet patients, visitors and staff; provide information within scope of knowledge and authority.
• Type and prepare correspondence; proofread and edit materials; draft routine correspondence; compile and distribute reports.
• Schedule appointments and maintain calendars; assist in conferences and events; prepare related materials.
• Provide positive customer service to support department and medical center operations.
• Prepare, route and track routine forms; obtain required authorizations; communicate with other departments to resolve delays.
• Perform routine clerical duties such as mail handling, document distribution, photocopying.
• Organize and maintain department files and databases; enter data into databases and spreadsheets.
• Update patient demographics and insurance information; schedule appointments; coordinate ancillary appointments.
• Obtain patient information from referral sources; prepare patient records for clinical activities; liaise with other departments; handle confidential information.
• Assist licensed practitioners by queueing prescriptions for renewal.

Skills

Good communication

Interpersonal skills

Ability to multitask

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Lahey Health is seeking an administrative assistant in Burlington, VT. The role is primarily in-office with the possibility to work one day per week remotely after training, supporting the department and hospital operations.

Responsibilities include answering calls, scheduling, clerical tasks, patient data management, and coordinating with multiple departments to ensure smooth patient flow. Prior office experience and basic computer skills are required.