Hybrid Healthcare Administrative Assistant

Beth Israel Lahey Health; United States; À distance; USD 29 000 - 37 000; Plein temps

Résumé du poste

Beth Israel Lahey Health is seeking an Administrative Assistant to support the Pulmonary and Critical Care Department at Lahey Clinic in Burlington, MA. This is an onsite role with potential for hybrid work after successful training.

You will greet patients and families, manage calendars, schedule appointments, prepare documents, and handle routine clerical tasks with a patient‑centered approach. Prior office experience and proficiency with MS Office are required.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsabilités

• Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person.
• Greet and directs patients, families, visitors and staff; provide clear information within scope.
• Types and prepares correspondence and documents; proofs and edits materials for grammar and spelling.
• Schedules appointments and maintains calendars; assists in conferences and department events.
• Provides positive customer service to support department operations.
• Prepares routine forms and routes materials for authorizations; communicates with hospital departments to resolve delays.
• Performs clerical duties: mail, filing, copying, sorting, and distributing documents.
• Maintains department files and databases; enters data into systems and spreadsheets.
• Updates patient demographics and insurance information; schedules ancillary appointments; coordinates referrals.
• Assists licensed practitioners by queuing prescriptions for renewal.

Formation

High School diploma or GED

Outils

Microsoft Office

Description du poste

Beth Israel Lahey Health is seeking an Administrative Assistant to support the Pulmonary and Critical Care Department at Lahey Clinic in Burlington, MA. This is an onsite role with potential for hybrid work after successful training.

You will greet patients and families, manage calendars, schedule appointments, prepare documents, and handle routine clerical tasks with a patient‑centered approach. Prior office experience and proficiency with MS Office are required.