Network Support Technician

Agawam-Public-Schools; Feeding Hills (MA); On-site; USD 70,000 - 85,000; Full time

Job summary

Agawam Public Schools in Feeding Hills, Massachusetts is seeking a Network Support Technician to lead network operations and supervise PC support staff. The role focuses on AD, data backups, server and network equipment management, and implementing secure, reliable infrastructure across multiple school sites.

The ideal candidate has significant AD experience, networking knowledge (VLANs, TCP/IP, Wireless), and familiarity with Google Workspace.

Qualifications

• Significant experience with Active Directory including software deployment and group policies.
• Ability to diagnose and troubleshoot network problems across LAN/WAN.
• Broad knowledge of PC hardware and software.
• Experience with firewalls and content filtering.
• Experience with Google Workspace and a Chrome environment.
• Experience with VMware managements and virtualization environments.

Responsibilities

• Manage the data backup system and perform restorations as needed.
• Direct the PC Support Technician and review daily workload priorities as requested by IT Administrator.
• Work with Data Specialist to ensure accurate and timely data processing as needed.
• Manage the servers and network equipment.
• Install hardware and software as required.
• Perform special projects from time to time on a school by school basis.

Skills

Active Directory expertise

Network troubleshooting

PC hardware & software

Firewalls & content filtering

Google Workspace / Chrome

VMware / virtualization

VLANs / TCP/IP / Wireless

Recommendations (3 letters)

Education

Bachelor’s degree preferred or commensurate experience

Tools

HP Aruba

Extreme Networks

VMware

Job description

Network Support Technician

Agawam Public Schools – Feeding Hills, Massachusetts

Job Details

• Job ID: 5924293
• Application Deadline: Sep 25, 2026 11:59 PM (UTC)
• Posted: Sep 11, 2026 12:00 AM (UTC)
• Starting Date: Oct 19, 2026

Job Description

• Manage the data backup system and perform restorations as needed
• Direct the PC Support Technician and review daily workload priorities as requested by IT Administrator
• Work with Data Specialist to insure accurate and timely data processing as needed
• Manage the servers and network equipment
• Install hardware and software as required
• Perform special projects from time to time on a school by school basis

Agawam Public Schools does not discriminate on the basis of race, color, national origin, sex, gender identity, disability, religion or sexual orientation.

Position Type

Full-time

Salary

$70,000 to $85,000 Per Year

Job Categories

Administration > Technology

Welcome to Agawam Public Schools

Under the guidance and leadership of a dedicated and talented staff, of teachers and administrators, working in a community which supports and values education, Agawam Public Schools has a history of consistently providing high quality, comprehensive, educational services for PreK-Grade 12. In the past 4 years, the faculty and staff have designed and implemented a core curriculum for grades K-4, 5-8 and 9-12, which is aligned with state frameworks and standards.

Job Requirements

• Bachelor’s degree preferred or comparable experience and/or industry certification
• Must have significant experience with all aspects of Active Directory including software deployment and group policies
• Must have experience with networking equipment (HP Aruba preferred) and have solid understanding of VLANs, TCP/IP, & Wireless APs (Extreme preferred)
• Ability to diagnose and troubleshoot network problems
• Broad knowledge of PC hardware and software
• Experience with firewalls and content filtering
• Experience with VMWare managements and virtualization environments
• Experience with network and cyber security. Able to keep the network patched and running, including end point protection
• Maintain system backup and recovery services
• Experience with Google Workspace and a Chrome Environment
• Must have 3 letters of recommendation
• At least 3 year(s) of relevant experience preferred
• Bachelor degree preferred
• Citizenship, residency or work visa required

Contact Information

• Stephen Woicik , IT Director
• 760 Cooper Street
• Agawam, Massachusetts 01001
• Phone: [phone]
• Fax: [phone]
• Email: [e-mail]