IT Support Technician, part-time

Advanced Math and Science Academy Charter School; Marlborough (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Advanced Math and Science Academy Charter School in Marlborough, MA is seeking a part-time IT Support Technician to join our technology team. The role involves hands-on hardware, software and user support across the district, with responsibilities for imaging, deployment, and asset tracking to ensure reliable technology for students and staff.

Starting immediately, duties include assisting the IT Director, configuring computers and peripherals, troubleshooting issues, maintaining inventories,

Qualifications

• One year general computer installation, maintenance and repair experience or equivalent education/experience
• Associate’s or Bachelor’s degree in Computer Science or related field preferred
• Working knowledge of PC operating systems, desktop applications, Google & GSuite, Microsoft Office, imaging process preferred
• 1–2 years hands-on computer support experience required
• Ability to work independently in a fast-paced environment and manage many requests
• Willingness to learn new technologies and troubleshoot problems with staff
• Ability to interact daily with users of varying technical levels
• Physical ability to lift moderately heavy objects and assemble computer equipment
• Current authorization to work in the United States

Responsibilities

• Provide hands-on hardware, software and telephone support to IT users at AMSA
• Install, configure and upgrade computers, monitors, printers, scanners and related hardware
• Install, configure and upgrade operating systems and software
• Provide user training and support in the use of technologies
• Troubleshoot and repair common computer/telecom/A-V issues; escalate when needed
• Image and deploy technology; document calls and requests
• Maintain accurate IT records including inventory, warranties, and RMAs
• Recommend hardware/software acquisitions and justify needs
• Familiarize with Chromebooks/PCs; assist with setup and repair
• Compile reports on assets and inventory controls
• Communicate with vendors and staff regarding repair status
• Work both independently and in a team; follow directions and recommendations
• Maintain and update the school website; participate in trainings
• Other duties as assigned

Job description

Advanced Math and Science Academy Charter School Advanced Math and Science Academy Charter School - Marlborough, Massachusetts Open in Google Maps

IT Support Technician, part-time

Advanced Math and Science Academy Charter School Advanced Math and Science Academy Charter School - Marlborough, Massachusetts Open in Google Maps

Job Details

Job ID: 5914585

Application Deadline: Posted until filled

Posted: Sep 03, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Description: To improve learning outcomes for students by servicing and maintaining technology equipment and software throughout the district.

DUTIES

• -Duties include, but are not limited to:
• -As part of a team under the supervision of the IT Director, the Technician provides hands on hardware, software and telephone support to IT users at the Advanced Math and Science Academy;
• -Installs, assembles and configures computers, monitors and peripherals such as printers, scanners and related hardware.
• -Installs, configures and upgrades operating systems and software
• -Provide user support and training in the use of existing and new technologies
• -Troubleshoot and repair common computer, software, telecommunications and A/V problems independently; escalte problems to IT Director when appropriate;
• -Image and deploy new or existing technology on an annual basis, field/triage/resolve/document technology calls and requests;
• -Maintains accurate and timely IT records including inventory of hardware, software, supplies, warranties and RMA’s;
• -Makes hardware and software acquisition recommendations including helping users assess needs and provide justification for equipment and services.
• -Familiar with (or willingness to be trained) on Chromebooks and PC computers including setup, operations and repair.
• -Familiar with (or willingness to be trained) on setup, troubleshooting and repair of A-V equipment and other school technology items)
• -Compile reports on assets and inventory controls.
• -Ability to communicate with vendors and staff as it relates to repair status and returning of AMSA assets
• -Understands and carries out oral and written directions and ability to operate independently and part of a team
• -Establishes and maintains cooperative and effective working relationships with others.
• -Maintain and update the school’s website
• -Attend professional development and trainings outside of district or complete online trainings as needed
• Other duties, as assigned.

Required Qualifications

• -One year general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed below
• -Associate’s or Bachelor’s Degree from an accredited institution, in Computer Science, or a related field is preferred;
• -Working knowledge of PC operating systems, desktop applications, Google & GSuite, Microsoft Office, and familiarity with the imaging process preferred;
• -1 - 2 years hands on computer support experience required;
• -Abilities to work independently in a fast-paced environment, juggling many tasks and requests; and to organize, prioritize, and complete a large volume of varying requests by a multitude of users;
• -A desire to learn new technologies and a willingness to apply problem solving and troubleshooting methodologies;
• -Ability to interact daily with users at varying technical competency levels;
• -Bending, pushing, moving, lifting moderately heavy objects, dexterity of hands and fingers to operate tools and diagnostic equipment, bending, kneeling, and seeing to assemble computer equipment.
• -Such alternatives to the above qualifications as the IT Director may find appropriate.
• -Current authorization to work in the United States

Position Type: Part-time, 33 hours

Positions Available: 1

Position Type: Part-time

Salary: $22 to $22 Per Hour

Job Categories:

Administration > Technology

Support Staff > Computer Support

Job Requirements

• At least 2 year(s) of relevant experience preferred.
• Associate degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Erica Piotrowski , IT Director
• 201 Forest Street
• Marlborough, Massachusetts 01752
• Phone: [phone]
• Email: [e-mail]

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