Technology Support Specialist

Ayer Shirley Regional School District; Ayer (MA); On-site; USD 48,000 - 50,000; Full time

Job summary

Ayer Shirley Regional School District in Ayer, MA, seeks a Technology Support Specialist to provide networking, hardware, and software support in a K-12 environment. You will diagnose and repair Chromebooks, resolve technical issues, and handle help-desk tickets for a one‑to‑one program.

Responsibilities include setting up new technologies, assisting with classroom presentations, and supporting staff and students with educational apps. Strong communication and confidentiality are essential.

Qualifications

• High School diploma or GED, with related vocational training preferred.
• Strong troubleshooting of Windows and macOS; experience with Google Workspace/G Suite.
• Experience repairing Chromebooks and iPads; familiarity with wireless environments.
• Experience with Windows Server 2008+; ability to provide tech support and confidentiality.

Responsibilities

• Diagnosing and repairing Chromebooks.
• Troubleshooting technology issues.
• Addressing help desk tickets for the school environment.
• Setting up and installing new technologies.
• Assisting with setup for school presentations.
• Work with wireless technologies.
• Provide staff, teachers, and students with technical support for educational applications.

Skills

Troubleshooting

Chromebooks

iPads

Strong communication

Confidentiality

Organizational skills

Teamwork

Self-motivation

Education

High School diploma or GED

Tools

Google Workspace

Chromebooks

iPads

Windows Server

Job description

Ayer Shirley Regional School District Ayer Shirley Regional School District - Ayer, Massachusetts Open in Google Maps

Technology Support Specialist

Ayer Shirley Regional School District Ayer Shirley Regional School District - Ayer, Massachusetts Open in Google Maps

Job Details

Job ID: 5900370

Application Deadline: Posted until filled

Posted: Aug 24, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

The Technology Support Specialist (TSS) is primarily responsible for providing networking, hardware, and software support in a PreK to Grade 12 school environment. The TSS will address day‑to‑day issues that occur in a one‑to‑one technology environment.

• Diagnosing and repairing Chromebooks
  
• Troubleshooting technology issues
  
• Addressing help desk tickets to support the school environment
  
• Setting up and installing new technologies (as necessary)
  
• Assisting with set up for school presentations
  
• Other duties as assigned by the Director of Technology
  
• Assist with setting up presentations
  
• Work with wireless technologies
  
• Provide staff, teachers, and students with technical support with educational applications.

Position Type: Full‑time

Salary: $48,000 to $50,000 Per Year

Job Categories:

Support Staff > Computer Support

Support Staff > Network Services

Job Requirements

• • High School diploma or GED, as well as some vocational training related to computer or information technology support
    
  • Previous vocational training related to computer or information technology support preferred
    
  • Strong understanding of web‑based applications
    
  • Proficient in troubleshooting Windows 7,8, 10, 11, and macOS systems
  • Experiences working in Google Workspace or G‑Suite
  • Strong skillset and ability to repair and manage Chromebooks and iPads
  • Familiarity with wireless environments
  • Experience with Windows Server 2008 and above environment
  • Positive attitude and willingness to learn
  • Able to work in a self‑directed and team environment
  • Excellent interpersonal skills
  • Able to maintain confidentiality
  • Good organizational skills
  • Demonstrates initiative
  • Strong communicator, both written and verbal
• High School/Trade School degree preferred.

Contact Information

• Michael Thibeault , Director of Technology
• 115 Washington Street
• Ayer, Massachusetts 01432
• Phone: [phone]
• Email: [e-mail]

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