Network Operations Analyst

Insight Global; Fairfield (CA); On-site; USD 41,328 - 52,348; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology staffing agency is seeking an IT - Network Operations Analyst at the Associate level in Fairfield, CA. The role involves monitoring network systems, handling alerts and incidents, and requires a high school diploma with an AA in IT preferred. Candidates should have at least 1 year of experience in a NOC or telecom. Benefits include medical and vision insurance, and a 401(k).

Qualifications

• 1+ year experience in NOC or telecom.
• Familiarity with tools like Remedy is preferred.
• Basic understanding of IT, utilities, or network domains.

Responsibilities

• Monitor network/systems/apps 24/7.
• Handle alerts, tickets, outages, and escalations.
• Use Run-books/Playbooks to resolve or elevate incidents.

Skills

Monitoring network/systems/apps

Handling alerts, tickets, outages

Using Run-books/Playbooks

Basic knowledge of network protocols

Analytical skills

Communication skills

Organizational skills

Education

HS diploma

AA in IT

Tools

Remedy

Excel

Word

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $38.00/hr

Must Haves

• Monitor network/systems/apps 24/7 ("Eyes on Glass").
• Handle alerts, tickets, outages, and escalations per defined procedures.
• Use Run-books/Playbooks to resolve or elevate incidents.
• HS diploma required; AA in IT preferred.
• 1+ year experience in NOC or telecom; familiarity with tools like Remedy.
• Basic knowledge of network protocols and systems.

Plusses

• Strong analytical, communication, and organizational skills.
• Quick learner; proficient in Excel/Word.
• Basic understanding of IT, utilities, or network domains.

Seniority level

Associate

Employment type

Contract

Job function

Analyst, Engineering, and Information Technology

Industries

Utilities and Technology, Information and Media

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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Location

Fairfield, CA

Title

IT - Network Operations Analyst, Associate

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