Entry Level Dark Fiber NOC Technician

Insight Global

United States

Remote

USD 54,000 - 68,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Vision insurance
401(k)

Job summary

A telecommunications provider seeks a NOC Technician to monitor repairs and resolve issues, requiring strong communication and problem-solving skills. This entry-level position offers a night shift contract with fully remote options anywhere in the United States.

Qualifications

  • 0-1 years of experience in IT or Telecommunications.
  • Strong communication skills.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Monitor dark fiber repairs and cuts.
  • Work with teams to manage tickets impacting revenue.
  • Perform advanced troubleshooting and diagnostics.

Skills

Communication
Problem Solving
Adaptability

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $29.00/hr

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  • $26-29/hr based on skills and experience
  • 6 month contract-to-hire
  • Fully remote
  • Night shift

Required Skills & Experience

- 0-1 Years of experience in IT or Telecommunications

- Strong communications skills

- Ability to work in a fast paced environment

Job Description

A large telecommunications provider is looking for a NOC Technician that will be responsible for monitoring dark fiber repairs and cuts. This role involves working with internal teams to prioritize and resolve tickets that impact revenue-generating activities, performing advanced troubleshooting and diagnostics to identify and resolve issues. Coordination with field technicians for maintenance and repairs, remote testing, and escalation of issues are key responsibilities. Additionally, the NOC Technician participates in quality control, performance improvement, and training initiatives, and may assist related teams during peak workloads.

This person can work remote anywhere in the United States and it is a night shift pattern, requiring a proactive approach and strong problem-solving skills in a multi-vendor environment.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Other
  • Industries
    Telecommunications

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Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

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