Network Operations Analyst

Cantor Fitzgerald; New York (NY); On-site; USD 160,000 - 170,000; Full time

Job summary

Cantor International Services Limited is seeking a Network Operations Analyst to deliver 1st–3rd line support, monitor a highly available global financial network, and drive automation and AI‑driven problem solving across data center and enterprise environments.

The role includes incident response, RCA leadership, mentoring, on‑call duty, and participation in design and implementation projects, with 08:00–16:00 or 12:00–20:00 GMT shift coverage.

Qualifications

• CCNP Routing & Switching and JNCIA-Junos certifications required.
• Wireless certification CWNA or equivalent required.
• Strong routing protocol experience and firewall/load balancer knowledge.
• Scripting/automation experience in Python or Ansible required.

Responsibilities

• Provide first‑ to third‑line network support and incident resolution.
• Lead root‑cause analysis for outages and implement fixes.
• Mentor junior staff and provide technical guidance.
• Execute network projects including installations and platform refreshes.
• Develop network automation scripts and AI‑based tooling.
• Maintain infrastructure documentation and design diagrams.
• Manage monitoring and change management processes.
• Participate in on‑call rotation and weekend shifts.
• Perform data‑center visits, audits, and power maintenance support.

Skills

Cisco CCNP Routing & Switching

JNCIA-Junos

CWNA or equivalent

Junos OS & Cisco IOS

Routing protocols (EIGRP/OSPF/BGP)

Palo Alto firewalls & F5 load balancer

Python / Ansible scripting

High-availability trading networks

Enterprise Wi‑Fi (Extreme Networks)

AI tooling for network ops

Job description

Job Description

The Network Operations Analyst will deliver first‑, second‑, and third‑line technical support, maintenance, and monitoring of Cantor International Services Limited's highly available global financial network. The role blends day‑to‑day troubleshooting with automation initiatives, AI‑driven problem solving, and participation in infrastructure design and implementation projects across data‑center and enterprise environments.

Job Description

The Network Operations Analyst will deliver first‑, second‑, and third‑line technical support, maintenance, and monitoring of Cantor International Services Limited's highly available global financial network. The role blends day‑to‑day troubleshooting with automation initiatives, AI‑driven problem solving, and participation in infrastructure design and implementation projects across data‑center and enterprise environments.

Responsibilities

• Deliver day‑to‑day network support and resolve incidents within business recovery targets.
• Lead root‑cause analysis for internal and customer outages and recommend corrective actions.
• Provide technical assistance to other teams and mentor junior staff.
• Execute project tasks such as new installations, platform refreshes, and service turn‑ups (CDN, VPN, Extranet).
• Develop and maintain network automation scripts and AI‑based tools to reduce manual effort.
• Create and update infrastructure documentation, design diagrams, and service review reports.
• Maintain and enhance enterprise monitoring solutions, reviewing new tools and practices.
• Implement BAU changes (break‑fix, moves, adds, changes) following the change management process.
• Participate in on‑call rotation (including weekends) and a weekday shift rota covering 08:00‑16:00 or 12:00‑20:00 GMT.
• Perform ad‑hoc duties such as data‑center visits, network audits, and power‑maintenance support.

Qualifications

• Cisco CCNP Routing & Switching certification.
• JNCIA‑Junos certification.
• Wireless networking certification (e.g., CWNA or equivalent).
• Strong fundamentals in Junos OS and Cisco IOS configuration and monitoring.
• Hands‑on experience with routing protocols (EIGRP, OSPF, BGP) and route manipulation.
• Knowledge of Palo Alto firewalls and F5 load balancers from implementation to operation.
• Proficiency in scripting/automation using Python, Ansible, or similar tools.
• Demonstrated experience in a high‑volume, high‑availability financial trading environment.
• Experience designing, installing, and supporting enterprise Wi‑Fi (Extreme Networks a plus).
• Creative, curious approach to applying AI tools for network operations and troubleshooting.

Compensation Expextations: $160,000 - $170,000 Total Comp