Network Dispatch & Field Support Coordinator

Astound; Seattle (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick time

Tuition reimbursement

401(k)

Retirement plan

Employee discount

Job summary

Astound is seeking personnel in Seattle to monitor and assist with customer technician routes, maintain ongoing communication with technicians, and conduct pre- and post-installation activities. The role involves verifying ICOMS data against work orders and performing other duties as assigned.

This position starts with 0 years experience, requires a high school diploma, and uses Microsoft Office and G-Suite daily.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient in Microsoft Office and Google Suite.
• Strong written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Communication skills

Education

High school diploma or equivalent

Job description

Astound is seeking personnel in Seattle to monitor and assist with customer technician routes, maintain ongoing communication with technicians, and conduct pre- and post-installation activities. The role involves verifying ICOMS data against work orders and performing other duties as assigned.

This position starts with 0 years experience, requires a high school diploma, and uses Microsoft Office and G-Suite daily.