Broadband Dispatch Specialist

Astound; Canby (OR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Paid Holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and award-winning service across communities. This on-site role supports field technicians, coordinates routes, and ensures smooth pre- and post-installation communications.

You will monitor technician schedules, verify ICOMS work orders, and assist with customer outreach. A high school diploma, 0 years experience, and proficiency in Microsoft Office and G-Suite are required, with

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficiency in Microsoft Office and G-Suite; strong communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and award-winning service across communities. This on-site role supports field technicians, coordinates routes, and ensures smooth pre- and post-installation communications.

You will monitor technician schedules, verify ICOMS work orders, and assist with customer outreach. A high school diploma, 0 years experience, and proficiency in Microsoft Office and G-Suite are required, with