NC Remote Telecounselor I for OUD Recovery

New Season

Gastonia (NC)

Remote

USD 55,000 - 85,000

Full time

9 days ago
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Benefits offered by this job

Remote work eligible
3 weeks PTO
Excellent Medical, Dental, and Vision
FSA and Teladoc services
Life Insurance
Short/Long Term Disability
401K with Matching

Job summary

New Season is seeking a Telecounselor I to provide individual counseling via a HIPAA-compliant video platform for patients at clinics across the United States. Telecounselors may work remotely and must follow assigned schedules with a multidisciplinary team including Medical Director and Nurses.

Responsibilities include counseling, education on treatment, documentation in EHR, and ensuring policy compliance.

Qualifications

  • Master's degree in a Human Services related field.
  • Preferred active independent counseling license in the supported state.
  • Experience in Substance Abuse or Telecounseling is preferred.

Responsibilities

  • Provide individual counseling via synchronous video with HIPAA compliance.
  • Educate patients on treatment and recovery steps.
  • Maintain at least 50% direct patient contact hours monthly.
  • Complete screening, DAP notes, treatment plans and reassessments timely.
  • Assist with intake, admission, discharge and transfer paperwork.
  • Document patient progress in EHR and required systems.
  • Ensure policy compliance and timely corrections of files.
  • Coordinate with clinic leadership and respond to emails within 1 business day.

Skills

Interpersonal skills
Communication skills
Multitasking
Reliability
Documentation

Education

Master's degree in Human Services
Licensure (LMHC/LCSW/LMFT) or active supervision

Tools

HIPAA-compliant video platform
Electronic Health Record (EHR)
Email/calendar tools

Job description

New Season is seeking a Telecounselor I to provide individual counseling via a HIPAA-compliant video platform for patients at clinics across the United States. Telecounselors may work remotely and must follow assigned schedules with a multidisciplinary team including Medical Director and Nurses.

Responsibilities include counseling, education on treatment, documentation in EHR, and ensuring policy compliance.

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