Navigator

State of South Carolina; Beaufort (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision & life保险

SCRS or ORP retirement options

Paid annual leave and holidays

Sick leave and personal leave

Employee Assistance Program (EAP)

Flexible Spending Accounts

Professional development opportunities

Job summary

The Technical College of the Lowcountry seeks a Navigator to guide students from application to graduation through intrusive advising, onboarding and coaching. You will assess goals, outline pathways and provide financial literacy coaching as part of a coordinated student support network.

Responsibilities include advising individuals and groups, maintaining records in the student success system, tracking progress and coordinating with faculty and support services to promote persistence and

Qualifications

• Bachelor’s degree in Education, Communication or Pathways field.
• One year of experience in student services, preferably advising in a community college.

Responsibilities

• Provide advising to students and groups on personal, social, financial, career and academic matters.
• Manage advisee caseload, communications and maintain records in the student success system.
• Lead early alert program with real time data to improve student success and coordinate support services.
• Proactively assist high-risk, first-generation and at-risk students with tailored outreach.
• Collaborate with faculty to keep program knowledge current and inform about changes.
• Perform other duties as assigned by the Executive Director of Admissions, Enrollment, & Student Success.

Skills

Student advising

Caseload management

Early alert systems

Collaboration with faculty

Communication

Education

Bachelor's degree in Education, Communication, or Pathways field

Tools

Student success management system

Job description

Job Purpose:

The Navigator will provide intrusive advising, onboarding, orientation, coaching, career assessment and guidance, selecting program pathways, financial literacy coaching and early alert strategies to students from application to graduation.

Job Duties:

1. Provides advising to students and groups on a variety of personal, social, financial, career and academic matters in support of guided pathways. May teach First Year Experience course(s).
2. Manages advisee caseload, personalized communications and maintain accurate, detailed records of all advising contacts in the student success management system.
3. Manages early alert program for caseload using real time data to proactively improve student success through a system of connected and coordinated network of support for students. Provide first level targeted interventions and strategic care to students beginning in the first year through graduation. Manage communication between faculty and other student support services including but not limited to tutoring, personal counseling and disability services.
4. Proactively track, contact and work with special student populations including but not limited to high risk, first generation, students who miss or have not made appointments, and students on academic probation or suspension.
5. Collaborates with faculty to ensure current program knowledge in order to effectively assist students with guided pathways selection.
   Regularly communicate program and pathway changes and updates to colleagues.
6. Performs other duties as assigned by the Executive Director of Admissions, Enrollment, & Student Success.

Bachelor’s degree and experience in Student Services programs

Bachelor’s in education, Communication or Pathways specific area; One (1) yr of experience in student services, preferably in student advising in a community college setting.

The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina’s Low Country Region. The college is a public, open door, two-year comprehensive College of higher education. The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper. In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators. South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Technical College of the Lowcountry is committed to a policy of equal opportunity for all qualified applicants for admissions or employment without regard to sex, race/color, religion, national origin, age, disability, service in the uniformed services (as defined by state and federal law), veteran status, political affiliation or belief, marital or family status, pregnancy, childbirth, or related medical conditions, including but not limited to, lactation and genetic information.

What We Offer

The Technical College of the Lowcountry offers eligible employees a comprehensive State of South Carolina benefits package. Highlights include:

• Health, dental, vision, and life insurance
• South Carolina Retirement System (SCRS) or Optional Retirement Program (ORP), as applicable
• Paid annual leave, sick leave, and state holidays
• Voluntary retirement savings plans
• Employee Assistance Program (EAP)
• Flexible Spending Accounts and voluntary benefit options
• Professional development opportunities

Learn more about our employee benefits at: TCL Employee Benefits