Nationwide MedTech Field Service Tech – Software Upgrades

IQVIA; Detroit (MI); On-site; USD 41,000 - 44,000; Full time

Job summary

IQVIA MedTech CFS is seeking a field-based technician to install, upgrade, and service automated medication dispensing devices in hospital settings.

You will travel regionally, perform configuration and updates, educate staff, and ensure compliance with credentialing requirements and vaccine policies. Nights/weekends may be required; some nights.

This role emphasizes hands-on troubleshooting, teamwork with healthcare professionals, and adherence to hospital vendor credentialing.

Qualifications

• Willingness to travel extensively for field-based service assignments.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Must maintain personal parts inventory, sourcing from approved vendors.

Responsibilities

• Install, configure, and update medical devices and related software.
• Perform post-setup checks and verify proper functionality.
• Troubleshoot device and network issues; escalate as needed.
• Follow calibration protocols and service equipment.
• Educate healthcare staff on device usage and software features.
• Maintain compliance with hospital credentialing requirements.

Skills

Travel readiness

Technical experience

Education

Associate degree (biomedical/IT/electronics)

Job description

IQVIA MedTech CFS is seeking a field-based technician to install, upgrade, and service automated medication dispensing devices in hospital settings.

You will travel regionally, perform configuration and updates, educate staff, and ensure compliance with credentialing requirements and vaccine policies. Nights/weekends may be required; some nights.

This role emphasizes hands-on troubleshooting, teamwork with healthcare professionals, and adherence to hospital vendor credentialing.