Nationwide MedTech Field Service Tech: Software Upgrades

IQVIA; Chicago (IL); On-site; USD 41,000 - 44,000; Part time

Job summary

IQVIA is seeking a field-based technician to visit hospitals and perform software upgrades for automated medication dispensing devices. The role involves installation, configuration, and ongoing maintenance of medical devices, software, and networking systems.

Travel is extensive, with 28–32 hours per week on assignments, requiring flexibility for nights and weekends. Credentials, vaccine/credentialing requirements, and hospital compliance are also part of the job.

Qualifications

• Associate degree in biomedical, IT, electronics, or related field preferred.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Must maintain personal parts inventory, sourcing from approved vendors.

Responsibilities

• Install, configure, and update medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, escalating as needed.
• Follow calibration protocols for servicing equipment.
• Educate healthcare staff on device utilization and software functionality.
• Maintain hospital vendor credentialing requirements.

Education

Associate degree in biomedical, IT, electronics, or related field

Job description

IQVIA is seeking a field-based technician to visit hospitals and perform software upgrades for automated medication dispensing devices. The role involves installation, configuration, and ongoing maintenance of medical devices, software, and networking systems.

Travel is extensive, with 28–32 hours per week on assignments, requiring flexibility for nights and weekends. Credentials, vaccine/credentialing requirements, and hospital compliance are also part of the job.