MedTech Field Service Engineer - Software Upgrades Nationwide

IQVIA; Tampa (FL); On-site; USD 62,000 - 66,000; Part time

Job summary

IQVIA MedTech CFS seeks a field-service technician to travel to hospitals and perform software upgrades on automated medication dispensing devices, ensuring proper installation, configuration, and ongoing operation.

The role requires extensive travel, hands-on hardware/software work, and close collaboration with healthcare staff to educate on device use and software features, while meeting hospital credentialing requirements.

Qualifications

• Willingness to travel extensively for field service.
• Associate degree in biomedical, IT, electronics, or related field.
• 1+ year of technical experience; 3+ years in field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Maintain personal parts inventory sourced from approved vendors.

Responsibilities

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Follow calibration protocols for servicing equipment.
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Skills

Travel readiness

Technical experience

IT support exposure

Education

Associate degree in biomedical, IT, electronics, or related field

Job description

IQVIA MedTech CFS seeks a field-service technician to travel to hospitals and perform software upgrades on automated medication dispensing devices, ensuring proper installation, configuration, and ongoing operation.

The role requires extensive travel, hands-on hardware/software work, and close collaboration with healthcare staff to educate on device use and software features, while meeting hospital credentialing requirements.