MedTech Field Service Tech: Software Upgrades Nationwide

IQVIA; Columbus (OH); On-site; USD 41,000 - 44,000; Part time

Job summary

IQVIA MedTech CFS is seeking a field service technician to travel to hospitals and upgrade software on automated medication dispensing devices, ensuring proper installation and configuration.

You'll perform installation, calibration, and updates, conduct routine checks, troubleshoot issues, and educate healthcare staff while maintaining vendor credentialing requirements. The role spans regional travel with a 28–32 hour weekly schedule and some night/weekend work.

Qualifications

• Travel availability for regional, national, and local assignments.
• Associate degree or higher in a related field.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.

Responsibilities

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Follow calibration protocols for servicing equipment.
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Skills

Travel readiness

Customer service

Technical aptitude

Field service experience

Education

Associate degree in biomedical, IT, electronics, or related field

Tools

Medical device calibration tools

Networking/IT hardware knowledge

IT support experience

Job description

IQVIA MedTech CFS is seeking a field service technician to travel to hospitals and upgrade software on automated medication dispensing devices, ensuring proper installation and configuration.

You'll perform installation, calibration, and updates, conduct routine checks, troubleshoot issues, and educate healthcare staff while maintaining vendor credentialing requirements. The role spans regional travel with a 28–32 hour weekly schedule and some night/weekend work.