MedTech Field Service Engineer – Nationwide Travel

IQVIA LLC; Carlsbad (CA); On-site; USD 41,000 - 44,000; Full time

Job summary

IQVIA is seeking a field-based technician to perform software upgrades and maintenance on automated medication dispensing devices in hospital settings. The role requires extensive travel and coordination with healthcare professionals to ensure device functionality and software integrity.

You will install, configure, and update medical devices, run routine checks, troubleshoot issues, and educate staff on software features.

Qualifications

• Willingness to travel extensively for field-based service assignments.
• Associate degree in biomedical, IT, electronics, or related field preferred.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Must maintain personal parts inventory, sourcing from approved vendors.
• Assignments and shifts are assignment-based with open availability Monday–Friday; 28–32 hours per week plus travel.
• Position requires some nights and weekends based on customer needs.
• Travel is regional, national, and local, with work scheduled during weekdays.
• Duties may require hospital vaccine and credentialing requirements.

Responsibilities

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Follow calibration protocols for servicing equipment.
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Skills

Troubleshooting

Field service

Technical support

Education

Associate degree in biomedical, IT, electronics, or related field

Job description

IQVIA is seeking a field-based technician to perform software upgrades and maintenance on automated medication dispensing devices in hospital settings. The role requires extensive travel and coordination with healthcare professionals to ensure device functionality and software integrity.

You will install, configure, and update medical devices, run routine checks, troubleshoot issues, and educate staff on software features.