National Overnight Dispatch Coordinator - Fleet Ops

Cox Enterprises; Sioux Falls (SD); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Fleet in the United States is seeking a National Coordinator to serve as a subject matter expert within dispatch operations, managing the full lifecycle of fleet repairs and maintenance across multiple markets. This overnight role requires professional judgment, industry knowledge, and the ability to coordinate with internal partners, customers, and third-party vendors.

The position emphasizes mentoring less experienced teammates, upholding service quality standards, and delivering timely,

Qualifications

• High School Diploma/GED with 5+ years in dispatch/logistics or equivalent.
• Experience in dispatching, service scheduling, or logistics coordination.
• Strong communication and multitasking in a remote, fast-paced environment.

Responsibilities

• Manage the full lifecycle of fleet repairs and maintenance across multiple markets.
• Dispatch to optimize for client outcomes and time-based KPIs.
• Communicate with customers and internal stakeholders with updates.
• Coordinate with third‑party vendors and internal partners.
• Provide coaching to less experienced dispatch team members.
• Maintain documentation and comply with policies.

Skills

Communication skills

Dispatch experience

Multitasking

MS Office proficiency

Education

High School Diploma/GED

Tools

MS Office

Job description

Cox Fleet in the United States is seeking a National Coordinator to serve as a subject matter expert within dispatch operations, managing the full lifecycle of fleet repairs and maintenance across multiple markets. This overnight role requires professional judgment, industry knowledge, and the ability to coordinate with internal partners, customers, and third-party vendors.

The position emphasizes mentoring less experienced teammates, upholding service quality standards, and delivering timely,