Overnight National Fleet Dispatch Lead

Cox Enterprises; Montana; On-site; USD 60,000 - 90,000; Full time

Job summary

Cox Fleet is seeking a National Coordinator to serve as a subject matter expert in dispatch operations, managing fleet repairs and maintenance across markets. The role requires professional judgment, industry knowledge, and coordination with internal partners, customers, and vendors.

Shift is overnight from 4:00 PM to 10:00 AM, with occasional overtime. Responsibilities include service coordination, customer communication, vendor management, and documentation adherence while mentoring junior

Qualifications

• Proficient written and verbal communication across levels.
• Ability to manage multiple service events and shifting priorities in a fast-paced environment.
• Experience with MS Office and dispatch or fleet-management systems.

Responsibilities

• Lead service coordination for preventative maintenance, towing, and emergencies from request to completion.
• Dispatch to technicians ensuring timely completion and appropriate workload balance.
• Communicate with customers and stakeholders, including approvals and updates.

Skills

Communication

Multitasking

Remote work coordination

Education

High School Diploma/GED

Tools

MS Office

Dispatch/fleet management systems

Job description

Cox Fleet is seeking a National Coordinator to serve as a subject matter expert in dispatch operations, managing fleet repairs and maintenance across markets. The role requires professional judgment, industry knowledge, and coordination with internal partners, customers, and vendors.

Shift is overnight from 4:00 PM to 10:00 AM, with occasional overtime. Responsibilities include service coordination, customer communication, vendor management, and documentation adherence while mentoring junior