National Clinical Ops Lead - Client Success & Growth

North American Partners in Anesthesia; Florida; A distancia; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Health, Vision, Dental

401(k)

Descripción de la vacante

North American Partners in Anesthesia is seeking a Clinical Services Director (CSD) to lead operation and relationship management across assigned markets. This remote role supports multiple states and requires 30–50% travel to client sites, ensuring cadence, staffing, credentialing, and service quality.

You will partner with regional VPs, recruit and onboard clinicians, monitor staffing models, and surface expansion opportunities across accounts.

Formación

• Bachelor’s degree in Healthcare Administration, Business, or related field; MBA or equivalent preferred.
• 5+ years in healthcare operations, account management, or clinical services administration.
• Proven ability to manage complex client relationships and drive retention.
• Strong financial literacy: read site-level P&Ls and communicate risk clearly.
• Experience coordinating clinician recruitment, credentialing, and onboarding workflows.
• Excellent interpersonal, written, and verbal communication; travel 30–50%.

Responsabilidades

• Own cadence and accountability infrastructure for client relationships; ensure meetings occur and stakeholders attend.
• Resolve day-to-day operational issues; drive accountability across shared services.
• Advocate for clinicians; recruit, onboard, credential, and onboarding support.
• Provide capacity relief to VPs; prepare materials and travel for strategic engagements.
• Identify expansion opportunities within client accounts; surface actionable insights.

Conocimientos

Client relationship management

Cross-functional collaboration

Staffing coordination

Communication

Travel readiness

Educación

Bachelor's degree in Healthcare Administration/Business

MBA or equivalent preferred

Herramientas

Qgenda

iPro PM

MS Dynamics CRM

Descripción del empleo

North American Partners in Anesthesia is seeking a Clinical Services Director (CSD) to lead operation and relationship management across assigned markets. This remote role supports multiple states and requires 30–50% travel to client sites, ensuring cadence, staffing, credentialing, and service quality.

You will partner with regional VPs, recruit and onboard clinicians, monitor staffing models, and surface expansion opportunities across accounts.