National Accounts Coordinator - Vendor & Billing Support

BELFOR Franchise Group; Ann Arbor (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & Disability

401k

Paid time off

Job summary

BELFOR Franchise Group, a leading franchisor in the service industry, is seeking an entry-level National Accounts Support Coordinator in Ann Arbor, MI. You will coordinate service work between commercial accounts, franchise owners, and vendors, and handle invoicing with a focus on accuracy and service excellence.

The role includes reviewing vendor contracts, managing work orders, generating invoices, maintaining digital records, and providing reporting to vendors and management.

Qualifications

• Strong written and verbal communication skills
• Previous customer service experience
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Good problem-solving skills
• Strong computer skills, including Excel, Word and Google Suite
• The ability to work in office in Ann Arbor

Responsibilities

• Review vendor contracts
• Review work orders and service reports
• Create invoices for the vendor once work is completed
• Communicate via email and phone with both the vendor and franchise owner, providing an excellent customer service experience
• Maintain an organized system of digital records
• Provide reporting to vendors and management
• Other duties as assigned

Skills

Communication skills

Customer service

Time management

Problem solving

Organization

Education

High school diploma with some college coursework

Tools

Excel

Word

Google Suite

Job description

BELFOR Franchise Group, a leading franchisor in the service industry, is seeking an entry-level National Accounts Support Coordinator in Ann Arbor, MI. You will coordinate service work between commercial accounts, franchise owners, and vendors, and handle invoicing with a focus on accuracy and service excellence.

The role includes reviewing vendor contracts, managing work orders, generating invoices, maintaining digital records, and providing reporting to vendors and management.