National Accounts Billing & Reporting Specialist

Crystal Clean

Hoffman Estates (IL)

On-site

USD 65,904,000 - 74,501,000

Full time

7 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Crystal Clean LLC in Hoffman Estates, IL seeks a Technical Services Reporting Specialist to manage invoicing for National Accounts and the Technical Services Group. You will ensure accurate entry of invoices, distribute documents, and support onboarding with precise reporting.

This role requires strong Excel skills (VLOOKUP, pivot tables), excellent communication, and the ability to meet daily deadlines in a high-volume environment. Office-based work with collaboration and close-process focus.

Qualifications

High school diploma or equivalent required with at least 3 years of relevant experience.
Strong numerical aptitude and attention to detail.
Ability to meet daily deadlines with consistent accuracy.
Effective written and verbal communication skills.
Ability to interact professionally with customers, management, and internal teams.
Demonstrated initiative, organization, and sense of urgency.
Experience with data entry and with customer service and accounting.
Experience using Excel (including VLOOKUP and pivot tables), Word, and Outlook at an intermediate level.

Responsibilities

Accurately and timely enter invoices into the accounting system.
Distribute invoices and supporting documentation to customers via mail or email.
Verify invoice pricing, shipping reports, and conversions.
Create and process credit and debit memos.
Monitor and maintain in-transit shipments.
Maintain organized electronic records of invoices and supporting documentation.
Respond to customer inquiries and resolve invoice discrepancies.
Assist with period-end close activities, including shipment review near cutoff dates.
Process assigned recurring reports.
Collaborate with National Account Managers and Business Development Managers.
Participate in cross-functional teams to support growth of the National Account and Technical Services businesses.
Effectively manage priorities and deadlines in a fast-paced, high-volume environment.
Perform other duties as assigned by management.