Service Billing & Ops Administrator

Duravant; Wood Dale (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

nVenia in Wood Dale, IL, seeks a Service Billing Administrator to support field service billing and administration. You will analyze time and expenses, ensure accurate client invoicing, and maintain CRM records while supporting month-end close.

The role requires strong communication, attention to detail, and proficiency with MS Office, CRM, and ERP systems to drive timely, precise billing and service operations.

Qualifications

• Minimum High School Diploma.
• 2 years of experience in multi-tasking administrative roles.
• Strong written and oral communication skills.
• Solid knowledge and experience with MS Office Suite, CRM and ERP systems.

Responsibilities

• Manage technical service payroll and expense submission for accuracy.
• Review and process service billing and invoices weekly.
• Monitor technician expenses and time for timely customer billing.
• Review time/expenses for non-technical field personnel and follow up on documentation.
• Validate quotes, orders, and billing requirements prior to invoicing.
• Coordinate with Purchasing for third-party service PO linkage.
• Investigate and resolve customer invoice disputes with stakeholders.
• Maintain CRM records for customer credits and account details.
• Support month-end closing activities and documentation.
• Back-up service job quoting and field service scheduling as needed.

Skills

MS Office Suite

CRM systems

ERP systems

Analytical skills

Communication skills

Education

High School Diploma

Tools

MS Excel

CRM

ERP

Job description

nVenia in Wood Dale, IL, seeks a Service Billing Administrator to support field service billing and administration. You will analyze time and expenses, ensure accurate client invoicing, and maintain CRM records while supporting month-end close.

The role requires strong communication, attention to detail, and proficiency with MS Office, CRM, and ERP systems to drive timely, precise billing and service operations.