National Account Manager- Mass Retail

Joseph Joseph Ltd; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401k with company match

Bonus program

Flexible work environment

Job summary

Joseph Joseph is expanding its U.S. sales team and is seeking a National Account Manager to oversee Mass channel customers across major retailers and ecommerce.

Reporting to the VP of Sales, you will craft account plans, drive growth, and collaborate with cross-functional teams to meet profitability and brand goals.

You should have 5+ years in mass-channel account management with Target, Walmart, or Costco, and a bachelor’s degree in business.

Qualifications

• Proven experience managing and growing sales within a consumer products organization at a National or Key Account Manager level.
• Minimum of 5 years of experience managing accounts within the mass channel, specifically with Target, Walmart and/or Costco.
• Experience developing and executing customer account plans and trade marketing strategies while effectively managing budgets.

Responsibilities

• Achieve or exceed all sales and profitability KPIs across assigned customers and channel portfolio.
• Identify and develop new customer opportunities using a strategic and entrepreneurial approach.
• Drive growth within existing accounts by building strong partnerships and executing both short- and long-term business strategies.
• Lead new product introductions and category expansion initiatives that support revenue growth and brand development.
• Develop, implement, and regularly review comprehensive account plans, including promotional strategies and financial performance.
• Monitor and analyze competitive activity, market dynamics, and evolving customer and consumer trends.
• Collaborate closely with internal cross-functional teams to deliver best-in-class customer service while meeting corporate financial and strategic objectives.
• Manage all required administrative responsibilities, including business plans, reports, presentations, pricing controls, and performance evaluations.
• Contribute to the broader success of the organization by working collaboratively and adapting to changing priorities

Skills

Account management

Trade marketing

Budget management

Cross-functional collaboration

Negotiation

Communication

Analytical skills

Travel willingness

Education

Bachelor’s degree in business

Job description

Joseph Joseph is a global housewares brand known for innovative, functional consumer products sold across major retailers and ecommerce channels worldwide. We are expanding our U.S. sales team and are seeking a National Account Manager to manage key Mass channel customers.

Reporting to the VP of Sales, this role is responsible for driving profitable growth across assigned national and regional Mass accounts through strategic planning, strong customer partnerships, and cross-functional collaboration.

What you will be doing:

• Achieve or exceed all sales and profitability KPIs across assigned customers and channel portfolio
• Identify and develop new customer opportunities using a strategic and entrepreneurial approach
• Drive growth within existing accounts by building strong partnerships and executing both short- and long-term business strategies
• Lead new product introductions and category expansion initiatives that support revenue growth and brand development
• Develop, implement, and regularly review comprehensive account plans, including promotional strategies and financial performance
• Monitor and analyze competitive activity, market dynamics, and evolving customer and consumer trends
• Collaborate closely with internal cross-functional teams to deliver best-in-class customer service while meeting corporate financial and strategic objectives
• Manage all required administrative responsibilities, including business plans, reports, presentations, pricing controls, and performance evaluations
• Contribute to the broader success of the organization by working collaboratively and adapting to changing priorities

What we need from you:

• Proven experience managing and growing sales within a consumer products organization at a National or Key Account Manager level
• Minimum of 5 years of experience managing accounts within the mass channel, specifically with Target, Walmart and/or Costco
• Proven track record of achieving business development, revenue growth, and margin improvement across a portfolio of products
• Experience developing and executing customer account plans and trade marketing strategies while effectively managing budgets
• Ability to work cross-functionally with internal teams, including Sales Operations, S&OP, Marketing, and Customer Service
• Excellent communication, negotiation, and relationship-building skills, with the ability to influence at all levels
• Demonstrate excellent analytical, planning, problem solving, presentation and organizational skills
• Self-motivated, results-oriented, and able to work effectively both independently and as part of a team
• Ability to travel within the US and attend trade shows as needed
• Bachelor’s degree in business or a related discipline preferred

What you will get from us:

• $100,000-$140,000 salary range and bonus program
• 401k with company match
• Flexible work environment- both in-office & remote