Sales Coordinator - US

Joseph Joseph Ltd; New York (NY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health Benefits

401(k) with company match

Flexible work environment - in-office/

Job summary

Joseph Joseph Ltd. is expanding its U.S. sales team and seeks a Sales Coordinator to support key retail channels. You will provide day-to-day administrative support to the U.S. sales team and act as a primary contact for customers on product information, order status, and pricing.

You will collaborate across departments to drive growth, manage data, and assist with product launches, trade shows, and customer initiatives while delivering accurate, timely results in a fast-paced environment.

Qualifications

• 2+ years in sales support, sales administration, customer service, inside sales, or account coordination
• Strong organizational skills with ability to manage multiple priorities and deadlines
• Excellent verbal and written communication with a customer-focused approach
• Experience with customers and building positive business relationships; proficiency in Microsoft Office
• Attention to detail and accuracy; analytical for sales data insights
• Ability to work collaboratively across departments and levels of the organization
• Self-motivated and eager to learn within a sales organization
• Experience with retail customers, order management systems, or ERP is a plus
• Bachelor's degree in Business, Marketing, or related discipline preferred

Responsibilities

• Provide day-to-day administrative support to the U.S. sales team
• Serve as primary contact for customers regarding product information, order status, and pricing inquiries
• Support inside sales efforts, including calling and emailing customers daily
• Assist external brokers with off-price retail accounts and pricing coordination
• Prepare sales reports, presentations, and customer documentation
• Assist with new product launches, promotions, and customer initiatives
• Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance to resolve issues
• Maintain customer records, pricing files, and sales information in company systems
• Support trade shows, customer meetings, and sales events as required
• Contribute to continuous improvement initiatives as the organization grows

Skills

Organizational skills

Customer service

Written & verbal communication

Analytical mindset

Team collaboration

Education

Bachelor's degree in Business

Tools

Microsoft Excel

PowerPoint

Outlook

ERP systems

Job description

Joseph Joseph is a global housewares brand known for innovative, functional consumer products sold across major retailers and ecommerce channels worldwide. We are expanding our U.S. sales team and are seeking a Sales Coordinator to support our growing business across key retail channels.

What you will be doing:

• Provide day-to-day administrative support to the U.S. sales team, ensuring timely and accurate execution of key business processes
• Serve as a primary point of contact for customers regarding product information, order status, inventory availability, pricing inquiries, and general account support
• Support inside sales efforts, including calling and emailing customers daily
• Assist external brokers in the management off-price retail accounts, including coordinating product offerings and pricing
• Prepare sales reports, presentations, new item forms, customer documentation, and other materials required to support the sales team
• Assist with new product launches, promotional programs, and customer-specific initiatives
• Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance teams to resolve customer issues and ensure a high level of customer satisfaction
• Maintain customer records, pricing files, and sales information within company systems
• Support trade shows, customer meetings, and sales events as required
• Contribute to continuous improvement initiatives and support changing business priorities as the organization grows

What we need from you:

• 2+ years of experience in a sales support, sales administration, customer service, inside sales, or account coordination role, preferably within consumer products or retail
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent verbal and written communication skills with a customer-focused approach
• Experience working directly with customers and building positive business relationshipsProficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications
• Strong attention to detail and commitment to accuracy
• Analytical mindset with the ability to interpret sales data and generate actionable insights
• Ability to work collaboratively across multiple departments and levels of the organization
• Self-motivated, proactive, and eager to learn and grow within a sales organization
• Experience with retail customers, order management systems, or ERP platforms is a plus
• Bachelor's degree in Business, Marketing, or a related discipline preferred

What you will get from us:

• $65,000-$75,000 salary range and bonus opportunity
• Health Benefits
• 401(k) with company match
• Flexible work environment - both in-office and remote
• Opportunity for career growth and development within a growing global consumer products company