Sales Account Manager

Enchanté Accessories; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading home goods accessories firm is seeking a Sales / Account Manager. The role involves servicing major national retail accounts and managing high-volume purchase orders. Responsibilities include proactive communication with factories, developing buyer presentations, and ensuring compliance with retailer standards. Ideal candidates will have 5+ years of experience in sales support or account management, strong organizational skills, and advanced proficiency in Microsoft Excel. This position is located in New York, NY.

Qualifications

• Strong understanding of wholesale product development and production processes.
• Demonstrated experience managing significant retail accounts.
• Advanced proficiency in Excel for margin analysis and reporting.

Responsibilities

• Manage high-volume purchase orders from receipt through delivery.
• Maintain proactive communication with factories and supply chain partners.
• Develop buyer presentations and reporting materials.

Skills

Wholesale product development

Production processes

Costing strategies

Retail compliance frameworks

Advanced Microsoft Excel proficiency

Commercial awareness

Organizational skills

Effective communication

Multi-priority management

Education

5+ years of sales support or account management experience

Job description

The Sales / Account Manager will play a critical leadership support role within the department, servicing major national mass market and off-price retail accounts across multiple product categories within the home goods / accessories space. Manage high-volume purchase orders from receipt through delivery, ensuring accuracy, timeliness, and accountability throughout the process.

• Maintain proactive communication with factories and supply chain partners to support key programs and protect delivery schedules.
• Communicate directly and professionally with retail buyers and planning teams to support strategic account management.
• Monitor retail calendars, promotional timelines, and open-to-buy windows to align internal execution with retailer needs.
• Oversee cost sheets, margin analysis, and pricing structures with strong commercial discipline.
• Ensure compliance with retailer routing, labeling, packaging, and vendor standards.
• Partner closely with Production, Product Development, Design, and Logistics teams to support seamless program execution.
• Develop buyer presentations, reporting materials, and performance recaps with accuracy and clarity.
• Identify operational or commercial risks early and implement solutions before escalation.
• Maintain high standards of accuracy, organization, and follow-through across all accounts.
• Perform related duties as assigned.

COMPETENCIES

• Strong understanding of wholesale product development, production processes, costing strategies, and major retailer compliance frameworks.
• Demonstrated experience supporting significant mass market and/or off-price retail accounts.
• Advanced Microsoft Excel proficiency, including margin analysis, forecasting support, and data-driven reporting.
• Strong commercial awareness with a clear understanding of retail urgency and buyer expectations.
• Highly organized, detail-oriented, and execution-focused.
• Confident communicator capable of working effectively with senior leadership and external retail partners.
• Ability to manage multiple priorities and complex programs while maintaining speed and accuracy.
• Ability to perform effectively under pressure and meet tight deadlines. Experience working with major national retailers, mass market, or off-price accounts strongly preferred.
• Experience in consumer goods, home goods, accessories, or related product categories preferred.

EDUCATION AND EXPERIENCE

5+ years of sales support, account management, or wholesale retail experience.