Nashville Premium Store Leader & Team Builder

On Ag

Nashville (TN)

On-site

USD 81,000 - 86,000

Full time

2 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
PTO
401k plan
Holiday pay
Product perks

Job summary

ON.com LLC in Nashville, TN seeks an Associate Store Leader to drive operations and elevate service to a premium brand standard. You will own floor management, lead and coach a high-performing team, manage stock, and translate Cloud CX principles into everyday guest interactions.

You will analyze daily KPIs, communicate merchandising topics, and champion professional development through training sessions, fostering trust and accountability across cross-functional partners.

Qualifications

  • 5+ years of experience in retail leadership or high-touch service environments in premium brands.
  • Advanced problem-solving and systemic thinking to solve operational hurdles.
  • Experience delivering technical or operational training and coaching to diverse teams.
  • High emotional intelligence and ability to influence cross-functional stakeholders.

Responsibilities

  • Own floor management and daily store operations with minimal guidance.
  • Lead and coach the team on customer-centric service principles.
  • Manage stock levels according to forecasts and coordinate merchandising topics.
  • Analyze daily KPIs and implement behavior changes to improve store performance.
  • Identify skill gaps and facilitate training for professional development.
  • Drive store vision and foster trust and accountability across the team.

Skills

Retail leadership
Customer service
Training & coaching
Cross-functional collaboration
Emotional intelligence

Job description

ON.com LLC in Nashville, TN seeks an Associate Store Leader to drive operations and elevate service to a premium brand standard. You will own floor management, lead and coach a high-performing team, manage stock, and translate Cloud CX principles into everyday guest interactions.

You will analyze daily KPIs, communicate merchandising topics, and champion professional development through training sessions, fostering trust and accountability across cross-functional partners.

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