Premium Retail Store Leader: Community & WOW
ON.com LLC
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Benefits offered by this job
Job summary
ON.com LLC is seeking a Store Leader in Nashville, TN to act as the strategic owner of the store, delivering WOW experiences and driving commercial results. You will blend community-driven engagement with premium customer service, reporting to the Area Leader and maintaining premium standards across all store operations.
You will lead a high-performing team, hire strategically for culture and skill, and foster empathy and emotional intelligence to support the team’s well-being while elevating
Qualifications
- 6+ years of experience in retail leadership or business management within premium/community-focused or high-growth global brand.
- Expert in customer-centric operations and leveraging data to build long-term brand loyalty.
- High emotional intelligence with empathetic leadership and strong team dynamics.
Responsibilities
- Own the store's overall performance, ensuring premium standards in fan experience and operations.
- Drive profitability and optimize product mix, merchandising, and in-store experience.
- Lead strategic hiring, coaching, and delegation to empower autonomy and accountability.
- Plan and oversee training programs to deliver WOW experiences and master operational topics.
Skills
Job description
ON.com LLC is seeking a Store Leader in Nashville, TN to act as the strategic owner of the store, delivering WOW experiences and driving commercial results. You will blend community-driven engagement with premium customer service, reporting to the Area Leader and maintaining premium standards across all store operations.
You will lead a high-performing team, hire strategically for culture and skill, and foster empathy and emotional intelligence to support the team’s well-being while elevating
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