Premium Retail Store Leader — Nashville (Equity Eligible)

On; Nashville (TN); On-site; USD 81,000 - 86,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off (PTO) package

401k program

Product perks

11 holidays

Job summary

On is seeking an Associate Store Leader in Nashville to drive operational excellence and elevate guest experiences in our premium retail environment. You will translate On’s detail‑driven, customer‑centric approach into daily practice while autonomously championing your team’s success.

Reporting to the Store Leader, you will optimize workflows, coach on Cloud CX philosophy, manage stock, analyze KPIs, and lead professional development to sustain high performance and authenticity across all

Qualifications

• 5+ years of experience in retail leadership or premium brands.
• Advanced problem-solving with systemic thinking to overcome ops hurdles.
• Experience delivering technical or operational training and coaching to diverse teams.
• High emotional intelligence with reflective performance improvement.
• Strong communication that builds cross-functional influence.

Responsibilities

• Own floor management and daily store operations autonomously to reflect On’s premium standards.
• Lead and coach the team on customer-centric service and excellence in every interaction.
• Manage stock levels per forecasts and coordinate merchandising topics with teams.
• Analyze daily KPIs to identify root causes and drive positive changes.
• Identify skill gaps and run training sessions for professional development.
• Inspire the team with a clear store vision and shared accountability.

Skills

Retail leadership

Customer-centric service

Problem-solving

Training & coaching

Emotional intelligence

Job description

On is seeking an Associate Store Leader in Nashville to drive operational excellence and elevate guest experiences in our premium retail environment. You will translate On’s detail‑driven, customer‑centric approach into daily practice while autonomously championing your team’s success.

Reporting to the Store Leader, you will optimize workflows, coach on Cloud CX philosophy, manage stock, analyze KPIs, and lead professional development to sustain high performance and authenticity across all