Multispecialty Patient Access Specialist

Insight Health Systems; Warren (MI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Disability insurance

Life insurance

Supplementary coverages

Job summary

Insight Institute of Neuroscience & Neurosurgery (IINN) in Warren, MI seeks a Patient Access Representative to join a fast-paced, multi-specialty facility. You will greet patients, manage calls, perform EMR data entry, verify insurance, and schedule appointments while ensuring patient confidentiality and satisfaction.

Ideal candidates bring strong customer service, accurate data entry, and the ability to multitask in a dynamic healthcare environment.

Qualifications

• Eligibility to work for any U.S. employer
• High school diploma or GED required
• Associate's or Bachelor’s degree desired
• 6 months of customer service experience preferred
• Previous insurance verification experience a plus
• Maintain confidentiality and professionalism at all times
• Strong data entry skills and attention to detail
• Excellent English communication and interpersonal skills

Responsibilities

• Greet and assist patients in a courteous manner
• Handle incoming calls and patient inquiries
• Perform EMR data entry and maintain accuracy
• Verify insurance information as needed
• Register patients and schedule appointments
• Maintain patient confidentiality and follow policy standards
• Adapt to a fast-paced, team-oriented environment

Skills

Customer service

Phone etiquette

Data entry

English communication

Confidentiality

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Tools

EMR system

Typing

Desktop navigation

Job description

Insight Institute of Neuroscience & Neurosurgery (IINN) in Warren, MI seeks a Patient Access Representative to join a fast-paced, multi-specialty facility. You will greet patients, manage calls, perform EMR data entry, verify insurance, and schedule appointments while ensuring patient confidentiality and satisfaction.

Ideal candidates bring strong customer service, accurate data entry, and the ability to multitask in a dynamic healthcare environment.