Multispecialty Medical Office Associate I

Atlantic Health System; Pequannock Township (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Atlantic Health System in New Jersey is seeking an attentive Patient Access Specialist to join our front desk team. The role emphasizes warm patient interactions, accurate data collection, and efficient scheduling and registration in our EMR.

Responsibilities include answering calls, scheduling visits with appropriate visit type and length, collecting demographics and insurance, entering data into EMR, and supporting physicians with referrals and authorizations.

Qualifications

• Must demonstrate interpersonal, written and verbal communication skills to serve a diverse patient base.
• Proficient in patient registration, appointments, scheduling, arrival appointments, EMR notes and general phone etiquette.
• Awareness of medical terminology, insurance concepts and EMR usage is preferred.

Responsibilities

• Phone Coverage: Answer and handle calls with timely, professional etiquette.
• Scheduling: Schedule patient visits using guidelines, selecting visit type/length; assist physicians as needed.
• Registration: Greet patients, collect demographics, insurance, and time-of-service payments; register in system.
• EMR: Enter information accurately into EMR; use EMR for notes, referrals and check-out.
• May manage reporting, surgical scheduling, authorizations and referrals, and inventory.
• Travel to other practices as required by leadership.
• Other duties as assigned.

Skills

Interpersonal skills

Phone etiquette

Scheduling

EMR data entry

Registration processes

Problem solving

Tools

EMR software

Job description

Atlantic Health System in New Jersey is seeking an attentive Patient Access Specialist to join our front desk team. The role emphasizes warm patient interactions, accurate data collection, and efficient scheduling and registration in our EMR.

Responsibilities include answering calls, scheduling visits with appropriate visit type and length, collecting demographics and insurance, entering data into EMR, and supporting physicians with referrals and authorizations.