Ambulatory Scheduling & Patient Access Specialist

Atlantic Health System; Morristown (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

403(b) Retirement Plan

Paid Time Off

Job summary

Atlantic Medical Group is seeking a dedicated Scheduler to manage appointment scheduling, insurance verification, and patient registration data in a fast-paced call center environment at the Morristown, NJ location. The role emphasizes accurate data capture, timely scheduling, and proactive patient communication.

Responsibilities include handling inbound calls, pursuing real-time insurance verification, and coordinating with physicians and practices to ensure timely, appropriate care.

Qualifications

• HS Diploma or equivalent.
• 1-3 years of prior experience in contact center or front-facing medical office space.

Responsibilities

• Handle high-volume inbound calls and SMS requests, schedule appointments for Atlantic Medical Group.
• Verify insurance and collect patient registration data to expedite check-in.
• Perform real-time insurance verification and explain coverage and costs to patients.
• Update patient accounts with eligibility information and manage referrals to specialists.
• Encourage patient portal use and communicate appointment details at scheduling.

Education

HS Diploma or equivalent

Job description

Atlantic Medical Group is seeking a dedicated Scheduler to manage appointment scheduling, insurance verification, and patient registration data in a fast-paced call center environment at the Morristown, NJ location. The role emphasizes accurate data capture, timely scheduling, and proactive patient communication.

Responsibilities include handling inbound calls, pursuing real-time insurance verification, and coordinating with physicians and practices to ensure timely, appropriate care.