Patient Services Admin — Front Desk & Scheduling

Atlantic Health System; Morristown (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Atlantic Health System in Morristown, NJ seeks a patient services administrator to handle phones, greet patients, schedule appointments, and update demographics in the EMR. The role includes verifying insurance, collecting co-pays, and processing pre-authorizations and referrals as well as medical records releases.

Strong communication, customer focus, and proficiency with the Microsoft Office suite are preferred; prior experience in a physician practice is highly valued.

Qualifications

• High School Diploma or equivalent experience.
• Prior administrative experience in a physician practice strongly preferred.
• Knowledge of computerized scheduling & EMR system a plus.

Responsibilities

• Manages phones.
• Greets patients.
• Schedules/confirms appointments.
• Enters demographics & patient information.
• Verifies insurance coverage, completes forms, collects co-pays.
• Balances cash.
• Maintains schedule in EMR system, processes pre-certs/authorizations & referrals and medical records releases.
• Other related duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

MS Office

Education

High School diploma or equivalent

Tools

EMR scheduling system

Microsoft Office

Job description

Atlantic Health System in Morristown, NJ seeks a patient services administrator to handle phones, greet patients, schedule appointments, and update demographics in the EMR. The role includes verifying insurance, collecting co-pays, and processing pre-authorizations and referrals as well as medical records releases.

Strong communication, customer focus, and proficiency with the Microsoft Office suite are preferred; prior experience in a physician practice is highly valued.